FAQ
Frequently asked questions
Short answers in plain language. Call if your question is not listed.
How do I book an appointment?
Use the Book Appointment button for online scheduling when connected, or call the clinic.
Phone: (314) 567-6443. Online booking is the highest-impact path once Jane App, Acuity, or Calendly is linked.
What are your hours?
Open 10:00 a.m.–4:00 p.m., seven days a week.
Holiday hours may vary—call to confirm before visiting.
How should I prepare for my first visit?
Wear comfortable clothing. Eat a light meal if needed. Bring a medication/supplement list to discuss in person.
Download the first-visit prep guide from Patient Resources when available.
What happens on a first visit?
Expect a conversation about your goals and a TCM-informed assessment (questions, pulse, tongue when appropriate).
Exact visit length is being confirmed (TODO). Call if you need accessibility accommodations.
Does acupuncture hurt?
People often feel a brief pinch or dull ache at some points; many find treatment restful overall.
Needles in modern U.S. practice are fine, sterile, and single-use. Tell your practitioner about discomfort anytime.
How many sessions will I need?
It depends on your goals, history, and response. Some people notice change quickly; others need a series of visits.
We do not guarantee a fixed number of sessions or outcomes. Plans are individualized.
Are the needles clean and safe?
The clinic uses sterile, single-use disposable needles, consistent with modern U.S. acupuncture practice.
Do Chinese herbs taste bad?
Taste varies by formula. Some teas are bitter or earthy; pills or powders may be easier for some people.
Your practitioner can discuss preparation options when herbs are recommended.
Are Chinese herbs safe because they are natural?
No. Natural does not mean risk-free. Herbs can interact with medications and may be inappropriate in pregnancy or with certain conditions.
Share medications and conditions in person — not through the website form. U.S. herbs are generally dietary supplements, not FDA-approved drugs for disease treatment.
Do you accept insurance?
Many plans and HSA/FSA arrangements may cover or reimburse acupuncture, but benefits vary widely.
We have not published a verified accepted-plans list yet (TODO). Call (314) 567-6443 with your insurance questions or ask about superbills.
How much does a visit cost?
Public fee ranges are listed on the Pricing page and will show starting-at amounts once confirmed.
Call for a current quote if amounts still show as TBD.
Which languages do you speak?
Dr. Liu is fluent in English and Mandarin Chinese.
What should I do in an emergency?
Call 911 or go to the nearest emergency department for urgent or life-threatening problems.
Do not submit urgent concerns through website forms.
Will acupuncture or herbs work for me?
Responses vary by person, condition, and consistency of care. We do not guarantee outcomes.
A thoughtful conversation in the clinic is the best way to decide whether a trial of treatment is appropriate.
Next step
Call to schedule a visit
To schedule, please call (314) 567-6443. Open 10:00 a.m.–4:00 p.m., seven days a week.